Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.5/5 1,482 reviews

Novotel Mumbai Juhu Beach - Image 1
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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gadda da Vida - Chic sea beachside lounge

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

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Room 1

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,482 reviews

TripAdvisor Rating  4.1/5  4,468 reviews

Certificate of excellence 2024

Disappointing the hotel turning from 5 star to 2 star hotel.

TripAdvisor rating 2.0/5

Meander13351832809 TripAdvisor review

A disappointing stay

Customer review rating 2.0/5

Gill W. Couples - Confirmed reviews ALL

Dear Gill Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time at our hotel. We understand that the presence of construction materials outside your room was not ideal and appreciate your understanding regarding our ongoing efforts to enhance the property. We are also sorry to hear about the wait you faced during check-in and will take your comments into consideration as we strive to improve our service efficiency. Your remarks about our staff will be shared with our team for further training. We value your input and hope you will reconsider your decision about returning in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Far from 5 stars standards

Customer review rating 3.0/5

Guillermo Business - Confirmed reviews ALL

Dear Guillermo, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our staff and the location by the beach. We sincerely apologize for the discomfort you experienced with the room amenities, particularly the carpet and the pillows. Your comments about the shower\'s odor and the quality of breakfast are noted, as we strive to provide an exceptional culinary experience for our guests. The issues you\'ve highlighted regarding the swimming pool and fitness room are also taken seriously. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Not at all satisfied

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. J. Thank you for sharing your feedback regarding your recent experience at our hotel. We apologize for the delays you experienced during check-in and the room service issue with your coffee not being served hot. Your comments regarding parking for drivers have been duly noted, as we strive to meet our guests\' expectations in all aspects of their stay. We appreciate your insights and hope you will reconsider your choice in the future, as we are always looking to improve our services. Warm regards, KUNAL SHANKER GENERAL MANAGER

It was a great experience staying at Novotel hotel at Juhu

TripAdvisor rating 5.0/5

KK R TripAdvisor review

Dear Guest Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Novotel Mumbai Juhu Beach and appreciated our beautiful property, courteous staff, and great food. It is our pleasure to provide a memorable experience, and we look forward to welcoming you back for another delightful visit. Best regards, KUNAL SHANKER GENERAL MANAGER

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Other web-users rate our hotel

  • 933 reviews 9.4/10 Location
  • 1,746 reviews 7/10 Room
  • 2,352 reviews 6.3/10 Service
  • 26 reviews 6/10 WiFi
  • 926 reviews 7.4/10 Food
  • 620 reviews 4.8/10 Cleanliness
  • 466 reviews 5.7/10 Amenities
  • 336 reviews 6.6/10 Breakfast

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