Novotel Edinburgh Park 4 stars

Customer review rating (ALL Rating) 4.6/5 2,545 reviews

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Description

Hotel extras

  • Fully Air-Conditioned Rooms

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym, sauna and steam room

  • Private banqueting is available for up to 150 people

  • In-house restaurant serving local and international cuisine

Our accommodation(s)

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE: EH11 4DG, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

In-house restaurant serving local and international cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,545 reviews

TripAdvisor Rating  4.0/5  3,551 reviews

Certificate of excellence 2023

Perfect location for catching the tram into Edinburgh and really friendly staff

TripAdvisor rating 5.0/5

FarAway50422441130 Couples - TripAdvisor review

I have stayed here a few times with work in the past so decided to visit for a short break with the other half. The hotel is lovely and the staff are great. We made full use of the leisure facilities and the restaurant. One member of staff that was outstanding is a young lady called Zuzzan? I do hope that's how you spell it. She was brilliant serving us in the restaurant and bar area. We will certainly be back

Dear Valued Guest, thank you very much for being so loyal to us. We are delighted to hear that your recent stay was again very enjoyable and Zuzanne added her outstanding service to your experience. We all very much look forward to welcome you again. Kind regards, Attila

Good stay

Customer review rating 5.0/5

Cristina S. Families - Confirmed reviews ALL

We were happy to see how friendly and attentive the staff was. The 2 Romanian gentlemen from the front desk went beyond our expectations with their customer service. The room was big enough for the 3 of us and very clean. Our 5yo son was very excited about his massive bed and the swimming pool! Breakfast was delicious and at a reasonable price. Will definitely come back if we'll need to stay overnight in Edinburgh. Thank you xx

Dear Valentinemil, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. Feedback from our valued guests is incredibly important to all of us, as we use it as our main tool to keep improving and offering excellent, memorable and special moments to you. We are glad to hear you had a fabulous stay and also enjoyed the freshly reopened leisure facility. The leisure earns many-many nice and positive comments, we are also glad to see your satisfactory. I will share all your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Elek, Front Office Manager

Great Stay. Welcoming with facilities and Staff A1

Customer review rating 5.0/5

Dean P. Business - Confirmed reviews ALL

The stay was spot on as always with the added bonus of the leisure suite now being fully open. Food was great and as always the staff were not just personable but friendly and welcoming. Definitely my go to hotel which feels like home from home. Lastly going over and above is often mentioned, but this was exceptional as i left my laptop at the hotel, and would have missed my flight had I had to go back, however the hotel staff personally and urgently brought my laptop and met me at the airport. This is exceptional customer service. Thank you Richard !!

Dear Mr P., Thank you so much your recent visit and your comments regarding your stay at the Novotel Edinburgh Park. It's really fantastic to see your post stay review, I have to say. Great to hear that everything went smooth, like your stay or the your dinning experience. Regarding Richard, he is an outstanding member of the team at the front, he often got mentioned by the guests and I am glad to see your recognition too. He is one of a kind, who will do anything to comply with guest's requests, as you could see :) Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and won't take too long to see you back at Novotel Edinburgh Park. Sincerely, Gabor Elek, Front Office Manager

good stay

Customer review rating 5.0/5

Alexander K. Couples - Confirmed reviews ALL

We always enjoy our time at the Novotel and would recommend it to anyone, unfortunately my Sister passed away on the morning of the 19th and we had to cut our stay short

Dear Alex, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. We are terribly sorry for your lost, please accept our deepest condolences. Sincerely, Attila

Excellent

Customer review rating 3.5/5

Peter Couples - Confirmed reviews ALL

Wonderful, have stayed many times. This visit made special as upgrade to a Executive Room . Definitely worth considering for our next visit, 11th April!! Kenneth at reception should get a Gold Star, very helpful. Peter and Elena

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Other web-users rate our hotel

  • 2,001 reviews 9.1/10 Location
  • 2,101 reviews 8/10 Room
  • 2,227 reviews 9.1/10 Service
  • 20 reviews 5.8/10 WiFi
  • 1,002 reviews 8.5/10 Cleanliness
  • 996 reviews 8.5/10 Breakfast
  • 738 reviews 8.1/10 Pool
  • 482 reviews 5.4/10 Value

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