Novotel Paris 20 Belleville 4 stars

Customer review rating (ALL Rating) 4.4/5 1,733 reviews

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Description

Hotel extras

  • Comfortable and warm rooms, recently renovated

  • Bistronomic restaurant & terrace

  • Family rooms & Fitness room

  • Covered parking, private & paid

  • at the foot of the metro line 2 station Couronnes

Our accommodation(s)

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Hotel location

Novotel Paris 20 Belleville

64 74 Boulevard De Belleville
75020 PARIS
France

GPS:48.869519, 2.380138

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,733 reviews

Just good enough

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel as such is ok. There were severak fire alarms the first night of our stay and the stay was very little informative - had people stand outside in the cold. Did not bring any blankets or the like so we could stay warm (or at least for the children and elderly). Very little information as to what caused the alarm to go off every time and did not manage to create a sense of everything was ok again. No one said they were sorry and the morning after no one asked if we were ok again and how the night had been. The staff is hiding behind a computer only looking up when asked a question. They don’t meet the guests and greet them.

Hello Thomas, Thank you for sharing your experience at our hotel. We are glad to hear that you found our hotel satisfactory overall. We apologize for the inconvenience caused by the multiple fire alarms during your stay. We will ensure that our team receives additional training to handle such situations better, including providing blankets and necessary information to our guests. We take your feedback seriously and will work on improving our communication and service to ensure a more pleasant stay for all our guests. We hope to welcome you back in the future for a much-improved experience. Warm regards, Sara, Front Office Manager.

Good stay

Customer review rating 4.5/5

Nicoleta Families - Confirmed reviews ALL

Very nice staff, very clean. the The breakfast buffet was the best, only few types of meals (e.g. one type of cheese each morning). overall, it was a pleasant stay.

Hello Nicoleta, Thank you for your kind words! We are thrilled that you enjoyed your stay with us. We appreciate your feedback on the breakfast variety and will work on diversifying the options for a more delightful experience. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Sara, Front Office Manager

Great location and comfortable room

Customer review rating 4.0/5

Marat Solo - Confirmed reviews ALL

I had a good stay at the Novotel. Room and bed were comfortable and had a good buffet breakfast selection. Staff very responsive when issues are raised.

Hello Marat, I am pleased to hear that you had a pleasant stay at Novotel Belleville. It's delightful that you found the room comfortable and enjoyed the buffet breakfast selection. I appreciate your feedback regarding the issues you faced, and I assure you that we will work on improving in those areas. Thank you for choosing us, and we hope to welcome you back soon. Best regards, Sara, cheffe de réception.

Customer review rating 4.5/5

Lenka C. Families - Confirmed reviews ALL

Really close to metro station, room was clean and big enough, a varied selection of dishes for breakfast. We were satisfied.

Hello Lenka, Thank you for sharing your positive experience at Novotel Belleville! We are delighted to hear that you found our hotel conveniently located, with clean and spacious rooms, and a delicious breakfast selection. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Best regards, Sara, cheffe de réception.

Very cozy hotel with a top-notch restaurant

Customer review rating 5.0/5

Žiga D. Families - Confirmed reviews ALL

Extremely friendly and helpful staff, and a restaurant far exceeding any expectations.

Dear Žiga, Thank you for your glowing review! We are delighted to hear that you enjoyed your stay with us and that our staff and restaurant exceeded your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Warm regards, Sara, Guest Relations Manager.

Other web-users rate our hotel

  • 1,263 reviews 8.6/10 Location
  • 1,606 reviews 7.8/10 Room
  • 1,480 reviews 8.4/10 Service
  • 18 reviews 6.7/10 WiFi
  • 834 reviews 7.2/10 Comfort
  • 783 reviews 9/10 Cleanliness
  • 779 reviews 7.3/10 Breakfast
  • 468 reviews 9.4/10 Vibe

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