Novotel Frankfurt City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.366 ulasan

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Novotel Frankfurt City - Image 2
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Deskripsi

Keistimewaan hotel

  • Berlokasi ideal untuk mengunjungi Pameran Dagang Frankfurt dan ke stasiun kereta utama

  • Kamar besar dengan tempat tidur Novotel Live'n 'Dream dan WiFi

  • Lounge, bar, dan tempat makan NOVO² - Mengobrol dan bersantai dalam suasana ruang tamu

  • Ramah keluarga: Pojok Anak, kamar keluarga dan banyak lagi.

  • Fasilitas pertemuan untuk 250 orang

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486 FRANKFURT AM MAIN
Jerman

GPS:50.115482, 8.642122

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO² RESTAURANT

Kami menyajikan hidangan urban khas dari seluruh dunia di restoran kami yang ber-AC. Teras kami adalah tempat populer untuk menikmati makanan lezat dan minuman segar saat cuaca cerah.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.366 ulasan

Peringkat TripAdvisor  3.5/5  1.193 ulasan

Free Parking......No chance!

Catatan Tripadvisor 3.0/5

healeddoughnut Ulasan TripAdvisor tersertifikasi

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

Catatan Tripadvisor 5.0/5

Hayley G Keluarga - Ulasan TripAdvisor tersertifikasi

Great stay, nice location.

Catatan Tripadvisor 5.0/5

Samlad31 Solo travel - Ulasan TripAdvisor tersertifikasi

OK for a short business stay.

Catatan Tripadvisor 3.0/5

bizfish Ulasan TripAdvisor tersertifikasi

Warning - breakfast closes half an hour before advertised

Catatan Tripadvisor 2.0/5

lauraparke926 Keluarga - Ulasan TripAdvisor tersertifikasi

Dear lauraparke926, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the experience you had with the breakfast service during your stay. It seems there was a miscommunication regarding the timing, which understandably led to frustration, especially with children involved. The team in the restaurant was simply trying to inform you of the buffet closing time to avoid any surprises when food is cleared at 10:30, but I understand this message may not have been communicated in the best way, and I apologize for that. I also regret that this situation wasn't handled more proactively at the time. We strive to provide excellent service, and I’m sorry we fell short of your expectations on this occasion. Your feedback is invaluable, and we will ensure our team is reminded of the importance of clear and considerate communication with our guests. Thank you again for sharing your thoughts, and I hope we have the opportunity to better meet your expectations should you choose to stay with us again. Best regards, Lars Paschold Guest Experience Assistant

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 557 ulasan 8.8/10 Lokasi
  • 809 ulasan 7.4/10 Kamar
  • 746 ulasan 9/10 Pelayanan
  • 14 ulasan 8.3/10 Internet
  • 435 ulasan 8.4/10 Sarapan
  • 373 ulasan 7.5/10 Kebersihan

Diberdayakan oleh Trustyou

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