Novotel Brisbane South Bank 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 4.998 recensioni

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Descrizione

I plus dell'hotel

  • Offriamo varie sistemazioni per soddisfare clienti in viaggio d'affari, coppie e famiglie.

  • The hotel features easy laneway access to the convention centre.

  • Abbiamo camere dotate di comfort e facilità di accesso per ospiti in sedia a rotelle.

  • Le suite Junior offrono salotto separato e camera con vista sui sobborghi di Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

Coordinate GPS:-27.47748, 153.01734

Telefono
Fax +61 7 3295 4145

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

SPICE CENTRAL KITCHEN & BAR

Scoprite la semplicità della saporita cucina locale allo Spice Market. Nella cucina a vista, nel cuore della sala ristorante, vengono preparati piatti fantasiosi ma equilibrati.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  4.998 recensioni

Giudizio TripAdvisor  4.5/5  754 recensioni

Certificato d'eccellenza 2023

Poor service, mediocre room and challenging Gym

Punteggio Tripadvisor 1.0/5

EricJ123 Recensione certificata TripAdvisor

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

Punteggio Tripadvisor 4.0/5

shiraleeana Recensione certificata TripAdvisor

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Very modern hotel, spoiled by poor housekeeping

Punteggio Tripadvisor 3.0/5

Molars2 In coppia - Recensione certificata TripAdvisor

The hotel is well located just south of the river. Check in was efficient, and the room was large and well appointed However, the housekeeping was dreadful with surfaces not being wiped daily and the room was not hoovered at all during the stay We spent the last night, looking for the TV remote control for about half an hour to find it had been made up deep in the bed itself together with my Kindle!

Hi there, thank you so much for taking the time to review us. We're glad to know that you enjoyed the hotel's location and service. In order to improve our services, I've forwarded your comments to our Housekeeping Manager to review and address the issues raised. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Excellent stay, special thanks to Caesar.

Punteggio Tripadvisor 5.0/5

Tony A Recensione certificata TripAdvisor

Excellent stay, very comfortable and special thanks to Caesar at reception who made us feel very welcome. Two night stay with Saturday night very expensive due to most hotels fully booked in Brisbane. Lots of girls wearing “pink”, apparently there was a concert! - Tony

Dear Tony, thank you so much for your lovely review! We're thrilled to know that you had a comfortable experience when staying with us. I'll make sure to pass on your compliments to Caesar and the rest of the team and we're looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Comfortable and centrally located

Punteggio Tripadvisor 5.0/5

Sightsee765634 Recensione certificata TripAdvisor

The hotel was Comfortable and centrally located. It was close to the riverfront park and lots of restaurants. Their breakfast selection was amazing with lots of yummy choices. The room was clean and the staff was friendly. We enjoyed the pool.

Dear Sightsee765634, thank you so much for your lovely review! We're happy to know that you had a comfortable stay with us and enjoyed the hotel's location, facilities and breakfast. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.635 recensioni 8.8/10 Posizione
  • 2.494 recensioni 8.4/10 Camera
  • 2.654 recensioni 9/10 Servizio
  • 54 recensioni 6.1/10 Internet
  • 988 recensioni 7.8/10 Pulizia
  • 957 recensioni 7.6/10 Comfort
  • 833 recensioni 7.8/10 Cibo
  • 673 recensioni 8.5/10 Colazione

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