Novotel Кельн Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 303

Гарантия
лучшей цены
Novotel Кельн Сити - Image 1
Novotel Кельн Сити - Image 2
Novotel Кельн Сити - Image 3
Novotel Кельн Сити - Image 4
Bayenstrasse 51, 50678 КЕЛЬН, Германия

Описание

Особенности отеля

  • Светлые номера с WIFI и рабочим местом. Также есть конференц-залы

  • Отель расположен на набережной Райнаухафен, всего в 15 мин ходьбы от старого города

  • Семейные номера и игровые зоны для детей всех возрастов

  • Фитнес-студия и сауна с видом на собор (сауна с 18 до 22)

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Расположение отеля

Novotel Кельн Сити

Bayenstrasse 51
50678 КЕЛЬН
Германия

GPS:50.926762, 6.963615

Телефон
Факс +49 221 80147148

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

NOVO² RESTAURANT

Блюда мировой кухни - визитная карточка нашего ресторана. В тихом внутреннем дворике есть также красивая терраса с садом. Часы работы: понедельник - суббота с 06:30 до 21:30. Вход с собаками запрещен.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 303

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 740

Our base for Cologne stay

Примечание: Tripadvisor 4.0/5

welshprotraveller Семьи - Реальные отзывы TripAdvisor

This hotel was our base for our stay in Cologne. We came with our two kids and found the value for money, staying a 20 minute walk was much better than staying right in the centre. The walk to/from the city was a scenic walk along the river that required minimal effort. The hotel was comfortable and clean and is recommended for a stay in the city if you’re happy with the walk or use transport

Starting perfect, finished with disappointment

Примечание: Tripadvisor 1.0/5

omer_yildiz60 Реальные отзывы TripAdvisor

All the details of the hotel are as follows; -rooms are normal size -bathroom and toilet are clean -heating system is old, our room's thermostat was not working, so you have to either leave it on or off all the time, it makes a bit of noise so having it on all the time will give you a headache and dry your nose a bit. -heating system in our friends' room was only blowing cold air, they froze in the winter, we informed the reception about the situation but since there was no technical service on the weekend, they gave a small heater, they managed for two nights, they didn't even offer to change the room. -Let's come to the important issues, the hotel is 20 minutes away from the city center. So why did we choose it, because it was an economical and high-rated hotel but it ended in disappointment, frustration and anger. -Why? They explain everything nicely when you check-in but they don't say that breakfast is per person, in fact this issue is never mentioned, when you leave, you see that there is an additional breakfast fee. -When you pay 400 Euros for the entire hotel for 4 nights and 200 Euros for breakfast, the economic image of the hotel suddenly disappears. -Why would you choose this place for an economical family holiday when there are many alternatives very close to the center for 50% more? -There are hotels very close to the center for 150 Euros per night including breakfast. Let's come to the conclusion; Hotels are at the forefront of the service sector and the most important point they care about should be customer satisfaction. The fee policy (especially breakfast) that is never mentioned when entering the hotel is mentioned when leaving the hotel and causes disappointment in the customers. While we are on holiday happily, it suddenly turns into an angry mood. If the hotel had mentioned this issue during check-in, we would have cancelled the breakfast. Instead of having the same breakfast every day, we would try a different breakfast in the city every day for 50 Euros per day. Please make your calculations by considering all these situations. If you do not think about such fine details, your holiday may be expensive.

Fantastic accommodation and incredibly friendly, outgoing staff

Примечание: Tripadvisor 5.0/5

Rogen D Семьи - Реальные отзывы TripAdvisor

Fantastic accommodation and incredibly friendly staff. Me (20) and my younger brother (15) were travelling alone for the first time to Germany with very limited German speaking skills. Lured in by the extravagant looking hotel, we booked for our week long trip during August. When we arrived, we were greeted by friendly hotel staff who were understandably concerned about us travelling alone. After speaking to multiple staff members and the hotel manager, they went above and beyond to ensure that we were comfortable, happy and safe during our stay in Germany and let us know that we could ask them for help and advice whenever. They regularly checked in on us, making friendly conversation and smiling and waving whenever we walked by. The accommodation itself was fantastic. The room was lovely, clean and had a brilliant view. We were majorly impressed by the speaker in the bathroom connected to the TV and took full advantage of this feature throughout! The Novotel was within walking distance of the train station, the chocolate museum, the cathedral and other brilliant attractions with a beautiful scenic walk along the canal which we walked every evening. On our last night, we sat in the restaurant for the infamous chicken schnitzel. The food was impeccable and we wished we’d eaten here from the beginning. If we visit the area in the future, we will for sure be staying here again

It was ok

Примечание: Tripadvisor 4.0/5

wanderingwanderer88 Семьи - Реальные отзывы TripAdvisor

The hotel was ok. Staff were not very friendly. The location was decent. Room was way too hot and the gym wasn’t very good. Probably wouldn’t stay here again if I visited cologne in the future. Didn’t have breakfast as it was 24 euros per adult. Lots of nice restaurants and cafes nearby though so lots of choice.

One single event can ruin an entire experience

Примечание: Tripadvisor 3.0/5

MisterM_TA Деловые путешественники - Реальные отзывы TripAdvisor

I would have given a better score if I hadn’t had an issue one evening at the bar / lounge / restaurant, where I was forgotten, despite clearly showing I was ready to order. I waited for more than 30 minutes and when they finally paid attention to me, they told me the kitchen was closed. As the hotel does not offer room service, the only alternative was to find a place to eat in the area, which turned out to be impossible at a relatively late hour. As I had a nice experience at the same place the previous evening with a kind and helpful staff, I believe my experience was an isolated incident which probably does not reflect the level of service of the hotel in general. That said, the unfortunate episode left a bad taste in my mouth.

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Другие интернет-пользователи оценили наш отель

  • 1 388 Отзывов 8.8/10 Расположение
  • 1 732 Отзывов 7.1/10 Номер
  • 1 383 Отзывов 8.8/10 Сервис
  • 33 Отзывов 5.8/10 Интернет
  • 1 085 Отзывов 8.8/10 Завтрак
  • 889 Отзывов 5.2/10 Комфорт
  • 854 Отзывов 7.8/10 Чистота
  • 374 Отзывов 4.2/10 Соотношение цены и качества

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