诺富特布里斯班南岸酒店 4.5 星

客户意见评级 (ALL 评级) 4.6/5 5,004 评论

保证最优惠房价
诺富特布里斯班南岸酒店 - Image 1
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38 Cordelia St, 4101 南布里斯班, 澳大利亚

描述

酒店其他优惠

  • 我们提供丰富的住宿选择，适合商务旅客、情侣和家庭旅客的需求。

  • The hotel features easy laneway access to the convention centre.

  • 酒店还提供可供轮椅轻松出入的舒适客房。

  • 每一套普通套房都设有独立休闲区和卧室，可欣赏布里斯班郊区的美景。

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

我们的客房

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酒店位置

诺富特布里斯班南岸酒店

38 Cordelia St
4101 南布里斯班
澳大利亚

GPS:-27.47748, 153.01734

电话
传真 +61 7 3295 4145

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  5,004 评论

TripAdvisor 评级  4.5/5  756 评论

卓越奖 2023

Thank you Samantha (Group Reservations Co-ordinator)

Tripadvisor 评级 5.0/5

Alison G 经 TripAdvisor 认证的评论

I want to thank Samantha for providing outstanding service during my reservation process at Novotel Brisbane South Bank. She was incredibly efficient, friendly and a pleasure to work with. Samantha was accommodating to my needs and ensured everything was perfectly arranged. Her prompt and helpful responses were greatly appreciated. Thank you for making my experience so smooth and enjoyable!

Great conference location

Tripadvisor 评级 5.0/5

Kim T 经 TripAdvisor 认证的评论

We were delighted with the event planning assistance, delegate meals, room and facilities Novotel South Brisbane has. With the added benefit of being close to our offices it really helped make our event a pleasure to attend. Thank you, Novotel team.

Poor service, mediocre room and challenging Gym

Tripadvisor 评级 1.0/5

EricJ123 经 TripAdvisor 认证的评论

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

Tripadvisor 评级 4.0/5

shiraleeana 经 TripAdvisor 认证的评论

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Very modern hotel, spoiled by poor housekeeping

Tripadvisor 评级 3.0/5

Molars2 Couples - 经 TripAdvisor 认证的评论

The hotel is well located just south of the river. Check in was efficient, and the room was large and well appointed However, the housekeeping was dreadful with surfaces not being wiped daily and the room was not hoovered at all during the stay We spent the last night, looking for the TV remote control for about half an hour to find it had been made up deep in the bed itself together with my Kindle!

Hi there, thank you so much for taking the time to review us. We're glad to know that you enjoyed the hotel's location and service. In order to improve our services, I've forwarded your comments to our Housekeeping Manager to review and address the issues raised. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

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其他网络用户评价我们的酒店

  • 1,665 评论 8.9/10 位置
  • 2,534 评论 8.4/10 房间
  • 2,689 评论 9/10 服务
  • 52 评论 6.3/10 上网
  • 1,009 评论 7.8/10 清洁度
  • 974 评论 7.6/10 舒适度
  • 844 评论 7.8/10 食物
  • 697 评论 8.5/10 早餐

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