Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 806 reviews

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
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Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  806 reviews

TripAdvisor Rating  3.6/5  1,499 reviews

location and in the process of being renovated

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

it's located outside of the city but close to the airport and, most importantly, close to public transportation. So, it is easy to commute to the city. The hotel is being renovated as of March 2025, so the entrance and reception area look a bit cheap. However, we got a renovated room, which was nice.

Dear Mr W., Thank you for your feedback. we acknowledge your observations regarding the appearance of our entrance and reception area during the renovation phase. We understand that the aesthetic changes might not project the usual standard of Novotel Zurich Airport Messe, and we appreciate your patience and understanding as we strive to improve our facilities. We are pleased that you enjoyed the comfort of one of our newly renovated rooms. We believe that our ongoing renovations will greatly enhance the experience of our guests and are excited for you to see the complete transformation on your next visit. We hope we will have the opportunity to see you again in the future. Best regards, Monica Moya Amengual, Front office Manager

Very unfunctional hotel rooms and low standard breakfast

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Hotel rooms without wardrobe or other cupboards. No towel holders in bathroom except one in shower area. Breakfast below standard of other Accor hotels (very limited variety of animal based products, only cheap sausages and scrambled and cooked eggs; no freshly made foods, cooked food cold in parts).

Dear Mr v., Thank you for taking the time to share your feedback. We regret to hear that certain aspects of your stay did not meet your expectations. In relation to the breakfast offerings, we appreciate your suggestions for a greater variety of animal-based foods and freshly made options. Our aim is to provide a satisfying start to the day, and we will take your preferences into account as we continually work to improve our breakfast selection to please the palates of all our guests. Although the current room amenities do not feature a wardrobe, guests can make use of the clothes rack and additional storage solutions provided. Furthermore, our team is always on hand to assist with any specific requests to ensure a more comfortable stay. We also acknowledge your comments on the standard of our breakfast compared to other hotels under the Accor umbrella. We strive to maintain high-quality standards across all our services, and your feedback is invaluable in helping us to identify areas where we can enhance our offerings. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

Customer review rating 5.0/5

Sofia L. Families - Confirmed reviews ALL

The Staff was very professional and kind. Specially Alessandro from front desk

Dear Ms. L., Thank you for taking the time to leave your review. We are overjoyed to know that your interactions with our staff, particularly the service provided by Alessandro at the front desk, were highlights of your stay. Our team endeavors to deliver an exceptional experience for each guest, and it is rewarding to hear when we have accomplished this mission. It would be a pleasure to welcome you back. Best wishes, Monica Moya Amengual, Front office Manager

excellent stay and location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Reception staff very helpful and positive and friendly

Dear Mr J., Thank you for your feedback. We truly appreciate your kind words about your experience with us. We are pleased that you found our team at reception to be helpful, positive, and friendly. Our staff always strive to create a welcoming atmosphere for our guests, and it is wonderful to hear that you enjoyed their service. However, we understand your concerns regarding the cleanliness of your room. We sincerely apologize if it did not meet your expectations. Moreover, we are currently undergoing renovations to enhance our facilities, which we believe will further improve our guests' experience. Finally, we are delighted that you enjoyed your dining experience at our restaurant, the GourmetBar. We take pride in offering a selection of regional and international dishes, and it is great to know you had a satisfying meal. We hope we will have the opportunity to see you again in the future. Best regards, Florian Kretzschmar, General Manager

BAD

Customer review rating 0.5/5

J. Families - Confirmed reviews ALL

It is a shame

Dear Mr J., Thank you for taking the time to share your feedback. We regret to hear that your stay at Novotel Zürich Airport Messe fell short of expectations. We understand that our ongoing renovations can cause some inconveniences and we apologize for any discomfort you experienced. Our aim is to improve our hotel's facilities and provide a fresher, upgraded environment for our guests. We also apologize if the breakfast selection did not meet your satisfaction. We value your feedback as it is crucial for us to understand where we can make improvements. We are continuously working to enhance our menu offerings to ensure a variety of quality options for our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

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Other web-users rate our hotel

  • 571 reviews 8.9/10 Location
  • 854 reviews 4.8/10 Room
  • 698 reviews 7.4/10 Service
  • 20 reviews 7.8/10 WiFi
  • 440 reviews 3/10 Cleanliness
  • 327 reviews 4.6/10 Comfort
  • 276 reviews 4.4/10 Vibe
  • 246 reviews 5.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.